Frequently asked questions

We accept saliva (Oragene/Orasure kit) or blood in an EDTA K2 tube (2 mL). For certain studies we also work with extracted DNA, fresh tissue or FFPE. The kit with instructions and refrigerated shipping are included in the price.

For saliva, the entire process is done at home in five minutes. For blood, you need an extraction at any healthcare centre; we provide the tubes and labels, and the courier picks up the sample at the centre.

It depends on the test: personal genome 4 weeks, clinical exome 4–6 weeks, fertility test 3–4 weeks, targeted panels 3–4 weeks. Turnaround times are counted from the receipt of the sample at the laboratory.

You do not need to repeat it. For the whole genome, reanalysis is lifelong and free: every time science publishes new associations, we reprocess your genome and update your report.

Yes. We analyse nuclear DNA (not circulating), so neither pregnancy nor medications affect the result. If you have received a recent transfusion or a bone marrow transplant, please contact us first.

Yes. Genetic tests are suitable for minors. In the case of minors, the informed consent of the legal guardian is required. For complex paediatric phenotypes we recommend a clinical exome trio (patient + parents).

Sample collection kit, courier pick-up, DNA extraction, sequencing, bioinformatics analysis, interpretation, signed clinical report and genetic counselling where appropriate. No hidden costs.

Yes, until the sample is activated in the laboratory. After that point, the process is already underway and is not reversible. Please write to us as soon as possible at cancelaciones@omicalabs.com.

On servers physically located in the European Union, encrypted at rest with AES-256 and in transit with TLS 1.3. Access requires two-factor authentication and is audited.

Never. Our business model is sequencing and analysis services, not data sales. We do not collaborate with insurers nor transfer identifiable information to third parties under any circumstances.

Yes, at any time. When you request deletion, we remove the genomic data and your GenePortal account. We retain only the administrative data required by law for the mandatory legal period.

Only if you give explicit and separate consent. Consent is optional, revocable and never conditions the service. When used, it is always anonymised and aggregated.

We have a continuity plan: in the event of cessation, the data is destroyed securely or handed to you in VCF/FASTQ format, according to what you indicated in your consent. It is not transferred without your authorisation.

It depends on the test. In the personal genome: ancestry, traits, nutrigenetics, pharmacogenomics, polygenic risk, clinical variants and recommendations. In the exome: pathogenic variants related to the clinical phenotype. All reports include an executive summary and technical appendices.

Yes. The clinical report is signed by a clinical geneticist, includes ACMG/AMP classification of variants and meets the standards of the main scientific societies. It is accepted by hospitals and clinics.

Yes. We deliver the report in PDF and you can export your annotated VCF from GenePortal to use it on other platforms or interpretation services.

Actionable incidental findings (ACMG-SF v3.2 list) are communicated if you have given your consent. They are accompanied by a specific report and a genetic counselling session at no extra cost.

We classify each variant according to ACMG/AMP criteria (pathogenic, likely pathogenic, VUS, likely benign, benign). The specific criteria supporting it are detailed in the report.

The interpretation does, the genome does not. As scientific knowledge grows, variants previously classified as VUS may be reclassified. That is why we offer free lifelong reanalysis.

Yes. We work with universities, hospitals and NHS centres. We invoice via FACe and accept purchase orders and minor contract procedures.

Our current capacity is 10 TB/month on DNBSEQ platforms. This is approximately equivalent to 80 WGS 30x, 300 exomes or thousands of panels per month, scalable on demand.

Yes. From 10 samples we apply progressive discounts; from 50 samples we prepare customised quotes. We also have special conditions for long-term academic collaborations.

Yes. We offer standalone bioinformatics: you send us your FASTQ (from any platform) and we perform alignment, variant calling, annotation and clinical report. From €150/sample.

Yes. We collaborate with Spanish hospitals, research groups and scientific societies. If you want to establish an agreement, write to us at info@omicalabs.com and our institutional team will contact you.